Code Of Practice

The purpose of this page is to articulate the policies and procedures that govern the Accreditation Council for Teaching English as a Foreign Language Courses (ACTEFLC) accredited programs to ensure ACTEFLC fully accredited educational offerings convey consistency and utmost quality within the industry. 

Companies seeking initial ACTEFLC accreditation or renewal of ACTEFLC accreditation are responsible to clearly demonstrate compliance with all applicable ACTEFLC accreditation policies and criteria prior to, during and after official accreditation. This policy page establishes binding guidelines to ensure appropriate conduct of all ACTEFLC accredited programs before and after a particular offering has been granted accreditation.

ACTEFLC requires each company seeking program accreditation, or currently holding an accredited program, to engage in the process in good faith. Programs must provide accurate and truthful information prior to and throughout the accreditation process. Any program that fails to participate in good faith by falsifying information presented in the accreditation process or at any time prior may be subject to punitive measures at ACTEFLC’s discretion. 

For the purpose of this requirement, falsification is defined as the fabrication, in whole or in part, and through commission or omission, of any information provided by an institution to ACTEFLC. This includes but is not limited to providing false or misleading data related to accreditation status; providing false or misleading program information; providing false or misleading outcomes data; providing false or misleading information in an effort to receive a postponement or an extension on an accreditation action; forging signatures of authorization; or engaging in any false or misleading advertising with respect to the accreditation status.

By virtue of the ACTEFLC accreditation received, companies are obligated to participate in the formal Program Complaint Process if levied. The Program Complaint Process is an objective mechanism in which students or members of public can hold ACTEFLC accredited programs accountable to the ACTEFLC Accreditation Code of Conduct.

Misrepresentation by omission or commission found in any material submitted to ACTEFLC will result in immediate revocation of the program’s application or accreditation status at the discretion of ACTEFLC.

It is incumbent on institutions to ensure that all trainers of an accredited program are bound to the ACTEFLC Accreditation Code of Ethics regardless of membership or credential. If an individual(s) breaches the Code, it is compulsory that the institution take action to remedy the situation. 

If negligence is found, ACTEFLC reserves the right to take corrective measures against the parties involved. 

If ACTEFLC staff discovers negligence on behalf of the institution or individual(s) involved in the ACTEFLC accredited program, ACTEFLC reserves the right to revoke the program’s accreditation. ACTEFLC reserves the right to take remedial punitive actions against the parties involved at their discretion and outcomes will be decided on a case-by-case basis. 

Companies or individuals that have an ACTEFLC accredited program are obligated by virtue of the ACTEFLC accreditation received, to be in full compliance with the ACTEFLC Code of Accreditation Conduct. This, in turn, subjects the company or individual to participate in the formal Program Complaint Process, if levied. The Program Complaint Process is an objective mechanism in which students or members of public can hold ACTEFLC accredited programs accountable to the ACTEFLC Code of Conduct.

The standalone ACTEFLC Logo may be utilized when stating a specific program’s accreditation, and must be crafted in a way that clearly conveys ACTEFLC’s role in the industry in a factual manner. This applies to all marketing material in which an affiliation is stated or implied.

The standalone ACTEFLC logo reads Fully Accredited TEFL Course Provider.

The ACTEFLC accreditation team has the latitude to suspend, revoke, or deny an application based on previous behavior of a program integral to the program’s operations. Instances of unethical or questionable behavior prior to a program’s submission (for accreditation by ACTEFLC) can be a legitimate barrier to the application process itself and subsequent accreditation.